FAQ's

Where is LucyMelon Based?

We are proudly based in Sydney Australia.

 

Can I pick up my item?

Yes! Please email us at info@lucyelon.com to oragnise a time

 

Where is pickup from?

Epping NSW (By appointment only).

 

How long will it take you to ship my item?

Most items are shipped within 24 hours.

 

How long will it take to receive my item?

Most deliveries arrive within 1-7 business days but generally the further you live from Sydney or the more remote you are the longer it will take and it will depend on the courier company delivering your items.